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Store Policy

Customer Care

Welcome to our store! We are dedicated to providing high-quality handmade frames and a smooth shopping experience. Please review our store policies below.

Product Information

All our frames are handmade, and slight variations in color, texture, or size are natural and part of their unique character. We make every effort to display product details and photos as accurately as possible.

Pricing

All prices are listed in [your currency] and include applicable taxes unless otherwise stated. Prices may change without prior notice, but any changes will not affect confirmed orders.

Orders

When you place an order, you will receive an email confirmation. If any issue arises—such as product unavailability or incorrect information—we reserve the right to cancel or modify the order, and we will notify you immediately.

Customer Support

For any questions, assistance, or concerns, please contact us at [your email]. We aim to respond within 1–2 business days.

Privacy

We respect your privacy. All personal information is used only to process your order and improve your shopping experience. We do not share customer data with third parties except when required for shipping or payment processing.

Handmade Disclaimer

As all items are crafted by hand, minor imperfections or variations add to the product's charm and authenticity. These characteristics are not considered defects.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Bank Transfer

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